FAQ

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FAQ

EQUIPMENT AND STUDY PLACES

 

Q1: Are there computers installed with Microsoft Office?

Q2: Are there printers in the library?

Q3: Are there photocopiers in the library?

Q4: Where can I study in the library?

 


A1: Yes, the Technology Zone on Level 3 offers over 100 computers in support of learning and research. These PCs provide access to the FIND@HKUL, databases, the Internet, as well as various application software including Microsoft Office, SPSS and NVivo on the selected computers. You can check the list here: https://lib.hku.hk/level3/zones.html#technology

Laptops and tablets are also available for short loan at the Main Library and branches. Such devices cannot be checked out overnight.

http://lib.hku.hk/level3/

http://lib.hku.hk/techsupport/laptoploan.html

 

A2: uPrint service is available in the Main Library and all Branch Libraries.  Developed by HKU Information Technology Services (ITS), uPrint operates on a quota-based system using the HKU staff/student/facilities access card for printing and photocopying on campus.

Benefits of uPrint at the Libraries:

  • Flexible and easy to use. You are no longer required to specify the printer to which your print jobs are sent or input any passcode to retrieve your print jobs. You can retrieve your print jobs at any printers by simply touching your staff/student/library card on the smart card pad installed on every machine.
  • Latest technology. All our current printers/photocopiers were replaced by brand new machines, enhancing printing quality.
  • Unified system. With the adoption of uPrint in the Libraries, the printing and photocopying service is standardized across campus. Undergraduate students can now use their free printing units in the Libraries.
  • On-the-go printing. In addition to laptop printing, mobile and tablet printing is supported for both iOS and Android systems.

HKU staff and students with a valid HKU portal account can add printing units (quota) in the HKU Portal or using the HKU app or use an Octopus card at an ITS Add Value Machines (AVM) or any AVMs in the Libraries.

Library patrons holding a facilities access card or without an HKU portal account can add printing units to their uPrint accounts online or using the AVMs located in the Main Library (Level 3) and the Law Library.

For more details and technical support, go to: https://lib.hku.hk/techsupport/photocopy.html

 

A3: uPrint operated copiers are available in the Main Library and all branch libraries. Photocopying charge per page is $0.3 (B/W) and $1.5 (colour). Patrons should comply with copyright guidelines.

http://lib.hku.hk/techsupport/photocopy.html

 

A4: There are study tables on each floor in the Main Library and all branch libraries. G/F Think Tank, 2/F Ingenium, and Level 3 in Main Library offers a variety of study places in support of different learning styles. On Level 3, with a variety of single study places, the Study Zone serves as an ideal place for private and reflective research, while the 18 discussion rooms in the Tin Ka Ping Education Library support interactive learning. The 6 group viewing rooms on the 1/F New Wing serve a similar purpose. Online booking of these facilities is available under Libraries Homepage > Book A Space.

2/F Ingenium: https://lib.hku.hk/ingenium/index.html

Level 3: https://lib.hku.hk/level3/index.html

Book at Stutdy Space: http://lib.hku.hk/mainlib/studyplace.html