Oct 10 2017
Library User Survey 2017 – Survey Results
Thanks to the overwhelming responses of over 4,400 patrons, our user survey was completed in March 2017 with an abundant amount of useful data. Apart from identifying performance gaps in different service areas, the data has helped us explore some patron behaviours and needs to facilitate our planning of future developments as well as to improve our services.
The results and key finding are available at http://lib.hku.hk/survey2017/.
Esther Woo
Associate Librarian
Engagement and Lending Services
The University of Hong Kong Libraries
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