Mar 26 2012
The Summary Report of the HKUL’s 2011 Biennial User Survey
The Summary Report of the HKUL’s 2011 Biennial User Survey
Our biennial user survey was conducted on November 1-15, 2011 with a view to providing users with an opportunity to evaluate the performance of the Main Library and the six branch libraries, to enable us to identify performance gaps and to study user preferences for print and electronic materials. A total of 2,413 completed online questionnaires were received and the result is available online for viewing.
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