Frequently Asked Questions                                                                                           

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Q1: Why do we need to change to a new system?

Q2: When will the new system be implemented?

Q3: Why a new interface?

Q4: What will happen to Dragon, HKUL Catalogue?

Q5: Will I be able to retain my reading history in the circulation record?

Q6: Will HKALL be the same?

 

 


A1: Why do we need to change to a new system?

Adopting a shared ILS will enable better service delivery through a single search across all eight JULAC libraries along with the capability to share data and services to increase the value, visibility and relevance of collections.  

 

A2: When will the new system be implemented?

The Go-Live date of the new Integrated Library System is 3 July 2017 (Monday).

 

A3: Why a new interface?

Find@HKUL, our discovery tool, will have a new interface this summer. The new interface, according to the ExLibris’ documentation, is based on user studies and feedback from different user types. Instead of locating information with multiple tabs, the new design concept will feature a cleaner interface that gradually exposes researchers to more information as needed. The facets will be placed on the right hand side for convenience of selection.  Multiple facet selection, which the user studies found “confusing and cumbersome”, will not be available. But we’ve heard that the vendor will reconsider this functionality. What's more, with the new “Send to” function, you will be able to get a citation, email, print, or export to Endnote with more convenience.

 

A4: What will happen to Dragon, HKUL Catalogue?

With the new Shared ILS, the existing Millennium system will no longer be under active development. Dragon, HKUL Catalogue, which is an integrated component of Millennium will, therefore, also retire from service. Find@HKUL will offer the one-stop-shop discovery platform for searching HKUL Catalogue under the “Books” scope and for finding research articles under the “Articles” scope. A new scope “HKALL” will also be embedded to facilitate a more seamless user experience. More will be covered on HKALL below. Extended Search, a rather dated search technology in the current Find@HKUL, will also phase out in the new interface.

 

A5: Will I be able to retain my reading history in the circulation record?

Although all catalogue records in Dragon will be migrated to Find@HKUL, the reading history cannot be transitioned to the new system. As such, if you wish to keep a list of books you’ve borrowed from this library, you can back-up your reading history. To do so, please:

  1. Login to your MyAccount@HKUL
  2. Click on “View” your Reading history
  3. Click on the button for “Export Reading History”
  4. Click “Select All”
  5. Choose your desired “Format of List” and the “Send List To”.  Please note that you can export the list by email, as a file, or into an Endnote Library. 

 

A6: Will HKALL be the same?

In the new Find@HKUL, besides the search scopes for “Books” and “Articles”, you will find an additional scope for “HKALL”. As such, HKALL will become more seamless and requests can be placed within fewer clicks.  In the new Find@HKUL, you can choose to search across the JULAC libraries, place a HKALL request, and the book will be delivered to the HKU Libraries for your pickup in a few days’ time. HKALL is an accelerated resource sharing project collaboratively undertaken by the academic libraries of eight local tertiary institutions.