Circulation and Document Delivery

Online Request

Users can place a hold on items currently loaned out or held for a requester. The loan period will be shortened when a user places a hold on that item. The material will then be made available sooner for the requester. The service aims to expedite the circulation of high-demand books.

Online requests are accepted for items:

  • On 30-180 day loan
  • Charged out by another patron (Status is “DUE dd-mm-yy”)
  • On Holdshelf (On hold for another patron)

Remark: Holds are not available for reserve materials on 2-hour loan


How to place a hold?

If an item in the Library catalogue has the status “DUE dd-mm-yy”, you may click “Request” to place a hold. Login with your HKU Portal ID and PIN. Detailed instructions here.


How many requests can I make?

Patron Type Max. no. of Requests
Teaching and Research Staff 25
HKU Postgraduate 10
HKU Undergraduate 8
Other HKU Borrowers 5


When can I pick up the requested item?

When the item is ready for pick up from the hold shelf you will be notified by email. The normal turnaround time is:

Loan Period of Requested Item Wait Period
30-day, 60-day, 120-day or 180-day 7 days
7-day 2 days
1-day or 2-day 1 day


Check the status of the item from your circulation record by clicking on MyAccount@HKUL from the Library homepage. 


What if the book is not returned to the library on the new due date?

Overdue fines of $5.00 per day will be levied for late returns of recalled items. The patron will be blocked from further borrowing, renewals, or requests until all overdue recalled items are returned.