What is "Email-a-Librarian"?

• Email-a-Librarian is an electronic reference service offered to help HKUL users with queries regarding information research.

Who may ask a question?

• The "Email-a-Librarian" service is offered to registered HKU library users only.

What kinds of questions will be entertained?

• Questions relating to library services and resources.
• Questions about access to information resources.
• Questions on the type of information resources to consult for a research topic.

When will I receive a response?

• Library staff at the Learning and Research Services Division will respond to your questions as soon as possible and normally within 24 hours (weekends and holidays excluded).
• If you need urgent assistance, please call 3917-2202 or visit us at the Service Counter on 2/F, Main Library during counter opening hours.
• If you need personalized in-depth consultation, please contact your subject specialists.

Are you asking about:

• How can I renew books online?
• How can I access databases outside the HKU Campus?
• I do not know my PIN.
• Can I use the facilities of your libraries?

Otherwise, search for your answer here.

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Important:

Please read Privacy Policy Statement and Personal Information Collection Statement.