{"id":941,"date":"2017-11-06T16:00:17","date_gmt":"2017-11-06T08:00:17","guid":{"rendered":"http:\/\/lib.hku.hk\/newsblog\/?p=941"},"modified":"2018-03-22T17:17:35","modified_gmt":"2018-03-22T09:17:35","slug":"access-to-e-resources-notice-to-kaspersky-users","status":"publish","type":"post","link":"https:\/\/lib.hku.hk\/newsblog\/?p=941","title":{"rendered":"Access to E-Resources \u2013 notice to Kaspersky users"},"content":{"rendered":"<p><strong>Q: User sometimes got &#8220;The file is damaged and could not be repaired&#8221; error message when downloading PDF files from ezproxied site<\/strong><\/p>\n<p><strong>Q: User sometimes got &#8220;The page cannot be displayed&#8221; error message when clicking on back button, select other date options and submit search again at the ezproxied WiseNews site<\/strong><\/p>\n<p>A:\u00a0\u00a0Set up Kaspersky Endpoint Security 10 or antivirus software to not apply Web Antivirus scanning to EZProxy&#8217;s sites by clicking on<\/p>\n<p>Settings tab &gt; Anti-Virus protection &gt; Web Anti-Virus &gt; Settings button &gt; Trusted URLs tab &gt; Select the option &#8220;Do not scan web traffic from trusted URLs:&#8221; &gt; Add button<br \/>\nand adding the following values:<\/p>\n<p style=\"text-align: left;\"><strong>eproxy.lib.hku.hk\/*\u00a0<\/strong><br \/>\n<strong>*.eproxy1.lib.hku.hk\/*<\/strong><br \/>\n<strong>*.eproxy2.lib.hku.hk\/*<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Ensure the added\u00a0URLs are selected. Click on OK and save button.<\/p>\n<p><a href=\"http:\/\/lib.hku.hk\/newsblog\/wp-content\/uploads\/2017\/11\/kaspersky-faq.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-942 size-medium\" src=\"http:\/\/lib.hku.hk\/newsblog\/wp-content\/uploads\/2017\/11\/kaspersky-faq-300x131.jpg\" alt=\"screen shots of software settings\" width=\"300\" height=\"131\" srcset=\"https:\/\/lib.hku.hk\/newsblog\/wp-content\/uploads\/2017\/11\/kaspersky-faq-300x131.jpg 300w, https:\/\/lib.hku.hk\/newsblog\/wp-content\/uploads\/2017\/11\/kaspersky-faq-768x335.jpg 768w, https:\/\/lib.hku.hk\/newsblog\/wp-content\/uploads\/2017\/11\/kaspersky-faq-1024x447.jpg 1024w, https:\/\/lib.hku.hk\/newsblog\/wp-content\/uploads\/2017\/11\/kaspersky-faq.jpg 1230w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Q: User sometimes got &#8220;The file is damaged and could not be repaired&#8221; error message when downloading PDF files from ezproxied site Q: User sometimes got &#8220;The page cannot be displayed&#8221; error message when clicking on back button, select other date options and submit search again at the ezproxied WiseNews site A:\u00a0\u00a0Set up Kaspersky Endpoint [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-941","post","type-post","status-publish","format-standard","hentry","category-technical"],"_links":{"self":[{"href":"https:\/\/lib.hku.hk\/newsblog\/index.php?rest_route=\/wp\/v2\/posts\/941","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lib.hku.hk\/newsblog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lib.hku.hk\/newsblog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lib.hku.hk\/newsblog\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/lib.hku.hk\/newsblog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=941"}],"version-history":[{"count":3,"href":"https:\/\/lib.hku.hk\/newsblog\/index.php?rest_route=\/wp\/v2\/posts\/941\/revisions"}],"predecessor-version":[{"id":1007,"href":"https:\/\/lib.hku.hk\/newsblog\/index.php?rest_route=\/wp\/v2\/posts\/941\/revisions\/1007"}],"wp:attachment":[{"href":"https:\/\/lib.hku.hk\/newsblog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=941"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lib.hku.hk\/newsblog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=941"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lib.hku.hk\/newsblog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}