News & Announcements

4/F Main Library

Oct 10 2017

Library User Survey 2017 – Survey Results

Published by at 10:38 am under Breaking News

Thanks to the overwhelming responses of over 4,400 patrons, our user survey was completed in March 2017 with an abundant amount of useful data. Apart from identifying performance gaps in different service areas, the data has helped us explore some patron behaviours and needs to facilitate our planning of future developments as well as to improve our services.

The results and key finding are available at http://lib.hku.hk/survey2017/.

Esther Woo

Associate Librarian

Engagement and Lending Services

The University of Hong Kong Libraries

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