HKUL: Strategic Plan

The University of Hong Kong Libraries Strategic Plan, 2015 to 2020

Vision

The Libraries advances the teaching, learning, research, and knowledge exchange pursuits of the University through its outstanding resources, people-centred services as well as its innovative and collaborative approaches.

Mission

The University of Hong Kong Libraries shares with the University its aspiration to attain international distinction. To support the University's endeavours we work collaboratively across the institution to build, preserve and facilitate access to resources required, provide services that enable resource discovery and application, as well as create diverse physical and virtual environments conducive to different learning styles and intellectual exchange.

Values

Our values provide us with a framework that enables us to demonstrate a commitment to the University's principles:

	Accountability	Flexibility
	Collaboration	Integrity
	Efficiency	Versatility

We strive to be a learning organization for continuous improvement.

Strategic Objectives

In order to advance our Vision and Mission, our activities are founded upon five key objectives that will form the basis of our strategic direction for the coming five years. These are:

Ensure access to a rich and diverse base of resources that serve to enhance the University’s endeavours;
Provide services that support the full range of the University's activities and facilitate user independence;
Ensure inclusive and diverse physical and virtual environments that enable active, independent and collaborative learning;
Engage the broader community in programmes and collaborative initiatives that complement University priorities; and
Nurture an organizational culture that equips staff with the skills required to support a dynamic research library in a rapidly changing environment.

Operational Priorities, 2016-2017

	Objective 1: Ensure access to a rich and diverse base of resources that serve to enhance the University's endeavours Review and update the Collection Development Policy and Electronic Resources Collection Development Policy to meet latest needs Launch a "Book First-aider" Programme to handle minor book repair on site in the Main Library and Branch Libraries Create a database for inaugural and last issues of Hong Kong newspapers
	Objective 2: Provide services that support the full range of the University's activities and facilitate user independence Review Level 3 services, equipment, facilities and usage and recommend improvements Enhance support to meet the emerging needs of research postgraduates and young researchers Participate in the UGC-funded JULAC project for enhancing information literacy in Hong Kong higher education Draw up a marketing plan to promote library resources, services, facilities and events, with particular emphasis to targeted user groups
	Objective 3: Ensure inclusive and diverse physical and virtual environments that enable active, independent and collaborative learning Revamp the library webpage to improve user experience Plan a multimedia centre on 2/F New Wing Upgrade facilities for Special Education Needs (SEN) students Review and update policies and practices with respect to data privacy to ensure compliance with legal requirements
	Objective 4: Engage the broader community in programmes and collaborative initiatives that complement University priorities Organize the OCLC Asia-Pacific Regional Conference in December 2016 Hold the 2017 HKU Annual Library Leadership Institute Implement HKU Scholars Hub enhancements Create brochure(s) with infographics to present major policies, services and facilities
	Objective 5: Nurture an organizational culture that equips staff with the skills required to support a dynamic research library in a rapidly changing environment Develop a buddying system for new recruits and recent transfers Improve efficiency in handling requests for resources, disposal of equipment and furniture, and premises maintenance by adopting the ticketing system currently used by Technology Support Service