4/F Main Library

Feb 06 2018

Ovid scheduled maintenance 11 February 2018

Dear Ovid Customer:

This message is to inform you we have scheduled maintenance work on Sunday 11 February 2018, starting 2pm:

While we expect the impact to be minimal, users may experience service instability for about 6 hours, starting from 2pm onwards when using the following tools and components:

• OvidMD
• JBI Tools
• Ovid Administration Tools found at ovidsp.ovid.com. This includes administration of links, changing passwords, updating your Deposit Account, Online Journal Codes or Ovid Personal Accounts.
• eTOC sign-up
• Ovid Web Services

Please note that AutoAlerts will be delayed for a few hours while the maintenance work is completed.

Access to the main Ovid platform (OvidSP) is not affected.

We apologize in advance for any inconvenience this downtime may create, and thank you for your patience and understanding as we work to continuously improve the Ovid platform, products and overall user experience.

If you have any comments or need assistance, please contact us at support@ovid.com.

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